| Effective Date: |
12/1/2025 |
| Company: |
CareMedox, LLC. |
CareMedox is committed to maintaining the confidentiality, integrity, and security of all personal, business, and healthcare information entrusted to us. This Privacy Policy outlines how we collect, use, and protect information when you visit our website or engage in our services.
-
Information We Collect
- Personal Information
- Name
- Email address
- Phone number
- Business or practice details
- Usage Data
- IP address
- Browser type
- Pages accessed
- Cookies
- Protected Health Information (PHI)
If you become a CareMedox client, we may receive PHI exclusively for medical billing or RCM purposes, including:
- Patient demographics
- Insurance details
- Diagnosis & procedure codes
- Claims & billing information
-
HIPAA Compliance
For all services involving PHI, CareMedox:
- Follows HIPAA privacy and security standards
- Signs Business Associate Agreements (BAA) with clients
- Implements safeguards to protect PHI
- Restricts access to authorized personnel only
-
How We Use Information
We may use your information to:
- Provide medical billing, credentialing, and RCM services
- Respond to inquiries
- Improve website functionality
- Send business-related updates
- Maintain compliance with HIPAA and other regulations
We never sell or share PHI or customer information for advertising.
-
Data Protection & Security
CareMedox maintains administrative, physical, and technical safeguards including:
- Encrypted data storage
- Secure transmission methods
- Access controls & audits
- HIPAA-trained staff
-
Sharing of Information
Information may be shared only with:
- Authorized personnel involved in your services
- Insurance payers
- Clearinghouses
- Credentialing entities
- Compliance-required agencies
We do not sell, rent, or trade your data.
-
Your Rights
You may request to:
- Access your information
- Correct inaccurate information
- Request deletion where permitted
- Obtain a copy of your records
To exercise these rights, contact us.
-
Changes to This Policy
We may update this Privacy Policy periodically. Updates become effective upon posting.
Contact Information
For any questions or concerns regarding terms and conditions please reach out to us by:
Email: info@caremedox.com
WhatsApp Us: +1 (607) 225 5002